Crisis Communications
Myriad is ‘ever-ready’ to assist clients with their crisis communications planning, helping anticipate threats to their reputation and advance planning their crisis communications response to a wide and varied variety of issues and crisis situations.
Our crisis experts have decades of experience working with C-suite executives and boards, HR and legal teams and other invested parties to plan and lead effective crisis communications.
AREAS OF EXPERTISE
MYRIAD’S CRISIS COMMUNICATIONS SERVICES COMPRISE:
- Crisis communications audit of your crisis management process to highlight any issues and improve processes.
- Issue identification.
- Crisis communication planning.
- Strategic counsel and on-site crisis management support
- Strategic Key Message development.
- Media management - on call 24/7 - including first line of response press office
- Preparation of reactive and proactive statements for the media, social media, internal and external stakeholders.
- Monitoring and analysis of incidents and crisis situations across media and social media channels.
- Preparing senior executives and nominated representatives for media interviews through media training and issue & crisis simulations.
- Stakeholder research to support rebuilding your business or brand reputation following a crisis or an incident.
- Media training.
- Leadership message development, positioning and message rehearsal
REPUTATION MANAGEMENT
We offer a full range of services that will help your business restore and rebuild its reputation following a crisis.
Recovering from a crisis needs to be part of your long-term communications strategy and our team has extensive experience of developing strategies to rebuild your reputation online and offline.